Last Updated: 04/09/2024

Introduction

Welcome to www.vtblittleshop.com (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our store or website, purchase our products, or interact with us in any way.

1. Data We Collect

We may collect and process the following types of personal data about you:

  • Identity Data: Name, surname, date of birth.
  • Contact Data: Address, email address, phone number.
  • Transaction Data: Details of your purchases and payment information.
  • Technical Data: IP address, browser type, and version, time zone setting, location, operating system, and platform.
  • Profile Data: Purchase history, preferences, feedback, and survey responses.
  • Marketing and Communication Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Data

We collect data in the following ways:

  • Direct Interactions: You may provide personal data when you fill out forms on our website, purchase products, or communicate with us.
  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies, server logs, and other similar technologies.
  • Third Parties: We may receive personal data about you from third parties, such as analytics providers, advertising networks, and payment processors.

3. How We Use Your Data

We use your personal data for the following purposes:

  • Processing Orders: To fulfill your orders, process payments, deliver products, and provide customer service.
  • Communication: To communicate with you regarding your orders, account, or any other inquiries.
  • Marketing: To provide you with information about our products, special offers, and events (you may opt-out at any time).
  • Improvement: To improve our website, products, services, and customer experience.
  • Legal Obligations: To comply with legal obligations, including tax, accounting, and regulatory requirements.

4. Sharing Your Data

We may share your personal data with the following parties:

  • Service Providers: Third-party companies that provide services such as payment processing, delivery, IT services, and marketing.
  • Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request correction of any inaccurate data.
  • Erasure: You can request the deletion of your data where there is no good reason for us to continue processing it.
  • Restriction: You can request to restrict the processing of your data.
  • Portability: You can request to receive the personal data you provided to us in a structured, commonly used, and machine-readable format.
  • Objection: You can object to the processing of your personal data where we rely on a legitimate interest (or those of a third party).

8. Cookies

We use cookies to collect information about your browsing activities on our website. You can manage your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: info@vtblittleshop.com
  • Address: www.vtblittleshop.com